Aubrey Heldt
GM - Kanoo Travel


Kanoo Travel is the first International Air Transport Association (IATA) member agency in the GCC. It has since become the largest travel company in the Middle East, offering the industry's most comprehensive and sophisticated solutions.
Today, this division of The Kanoo Group boasts a team of over 1,445 travel specialists across the region, operating a network of 146 IATA locations. It has established world-class partnerships in Saudi Arabia, Bahrain, the UAE, Qatar, Oman, Egypt, Lebanon, the United Kingdom, and France.
In 1997, it became the first travel company to receive an International Standards Organization (ISO) certification in the Middle East region.
Kanoo Travel specializes in corporate travel, Meetings, Incentives, Conferences, and Events (MICE); leisure and holiday travel; airline representation; and marine travel. It has been consistently recognized for its premium solutions and service excellence, winning many regional industry awards.
Our highly skilled employees' unwavering commitment to service excellence is reflected by the numerous prestigious awards we have proudly received. These awards are a testament to what can be accomplished through teamwork, dedication, and a strong customer satisfaction philosophy.
Kanoo Travel also offers a comprehensive range of holiday products and services spanning all types of holidays, from family fun and relaxation to honeymoon and adventure packages. Our customers are guaranteed to get an access to an exciting choice of holiday packages and destinations with the best value travel, accommodation, and other related services.
Read MoreKanoo Travel manages and develops innovative solutions to deliver superior corporate travel management services, ensuring that companies get maximum value for their corporate travel budgets. We support multinational corporations wishing to optimise their corporate travel needs on a regional/global scale. Working with global partners American Express Travel Services, we help clients reduce travel costs by implementing customised programmes catering to the unique requirements of each client.
Read MoreKanoo Marine Travel, a specialized business division of Kanoo Travel, offers a first-hand understanding of the requirements of travel in today’s busy and demanding marine industry. With associate global partners and superior technology tools, this division can meet the global needs of shipping clients—providing one-way refundable and changeable airfares to move ship crews, marine contractors, and offshore oil rig workers to and from their homes and to their vessels, anywhere across the globe.
Read MoreTHE FIRST TRAVEL MANAGEMENT COMPANY TO ACHIEVE:
1947 – 2000
THE FIRST TRAVEL MANAGEMENT COMPANY TO WIN:
2000 – 2006
Client Relationship Management: Building the best-in-class travel programmes tailored to achieve the clients’ business goals.
Service level agreements: To meet common goals, we measure and manage service delivery across key performance areas to provide visibility and consistency.
End-to-end travel and expense management: Our range of services and solutions provide significant savings and greater control over travel programme spend.
Read MoreIn 2003, Kanoo Travel became the first travel company to launch a 24 hours call center that provides emergency travel services, flight information, hotel bookings and event management services to the gulf’s travel market. The call center since has grown from strength to strength and now offers customized service modules to large corporate institutions that require regional travel management solutions. Staffed with experienced multi-lingual associates and equipped with ‘state of the art’ telecommunication systems, the call center is certainly an integral part of Kanoo Travel’s unique service offering to its clients.
Saudi Arabia | Bahrain | United Arab Emirates | United Kingdom | Egypt | Oman
Read MoreP O Box 290, Office 202
2nd Floor Kanoo Building
Sheikh Khalifa Bin Zayed Street, Dubai
P O Box 245, Office 205
2nd Floor, Al Reem Plaza
Electra Street, Abu Dhabi