Milestones

The Kanoo Group started a dedicated Quality/Organisation & Methods/Training division in 1994. This was followed by announcing a Quality Policy across the Group in UAE, Oman, Bahrain & Saudi Arabia, highlighting the Kanoo family members, management and staff's commitment to quality.

This has led to a number of significant achievements for The Kanoo Group during the last nine years:

Period	Division	Significant Achievement	Remarks
Nov'1994	Shipping/Abu Dhabi	ISO9002:94 certification	First in shipping industry in the region
June'1995	Shipping/Northern Emirates	ISO9002:94 certification
January' 1996	Kanoo Group/UAE	Becoming Corporate Member of Dubai Quality Group
January' 1997	Kanoo Group/UAE	Becoming Corporate Member of Emirates Environmental Group
November' 1997	Commercial/UAE	ISO9002:94 certification	First in this industry in the region
October' 1998	Kanoo Rapid Transit/UAE	ISO9002:94 certification	First local courier & cargo company in UAE
December'1999	Kanoo Travel/UAE	ISO9001:1994 certification	One of the First Few to do so in Travel Industry
December' 2000	Kanoo Travel/UAE	ISO9001:2000 certification	One of the First Company in UAE to receive this certificate 9 days after release of this certificate
January' 2001	Kanoo Group/UAE	Becoming Investor Partner of Dubai Quality Group
February' 2001	Kanoo Travel/UAE	Recipient of Dubai Quality	Appreciation Programme The First Travel Company in UAE to receive this recognition
March' 2001	The Kanoo Group	Release of Health, Safety & Environmental (HSE) Policy	Formal Launch of HSE Management System
May' 2001	Kanoo Commercial/UAE	ISO9001:2000 certification	One of the First Companies in this business to receive this certification
Feb' 2002	Kanoo Travel incl. Holidays - DXB	Winning of Dubai Quality Award in Tourism Sector	One of the First Companies in this business to receive this award
Feb' 2002	Kanoo Machinery-DXB	Recipient of Dubai Quality Appreciation Programme
July' 2002	Kanoo Shipping - UAE	Certified to ISO9001:2000
Dec 2002	Kanoo Rapid Transit-UAE	Certified to ISO9001:2000
Jan 2003	Kanoo Travel & Holidays	Certified to ISO9001:2000
Feb 2003	Kanoo Administration	Winner of Dubai Human Development Award	First private company to do so
April 2003	Kanoo Machinery-AUH	Winner of Sheikh Khalifa Excellence Award
Feb 2004	Kanoo Shipping Agencies Division	Recipient of Dubai Quality Appreciation Programme	First Shipping Agency to win a Quality Award
Feb 2005	Kanoo Machinery	Winner of Dubai Quality Award	First in equipment trading business to win a Quality Award
May 2005	Kanoo Travel- Abu Dhabi	Sheikh Khalifa Excellence Award, (Quality Appreciation Certificate)	First Travel Agency in Abu Dhabi to win a SKEA Award

The Kanoo Group employees have made the following individual contributions to the community towards quality improvement in the UAE.

Period	Persons Significant	Achievement
December 1995 to December 1998	Mr. Chris Howe & Dr. K. M. Madrecha	Appointed Examiner of Dubai Quality Award by the Govt. of Dubai (DED)
January 1999 to December 2000	Dr. K. M. Madrecha	Secretary General & Board Member of Dubai Quality Group
September, 2000	Dr. K. M. Madrecha	Appointed Senior Assessor of Dubai Quality Award by the Govt. of Dubai (DED)
September, 2000	Dr. K. M. Madrecha	Appointed Senior Assessor of Sheikh Khalifa Excellence Award by the Govt. of Abu Dhabi (ADCCI)
June, 2001	Mr. Prashant Nasery	Appointed Assessor of Dubai Quality Award by the Govt. of Dubai (DED)
January, 2002	Mr. Prashant Nasery	Appointed Senior Assessor of Sheikh Khalifa Excellence Award by the Govt. of Abu Dhabi (ADCCI)
September, 2002	Mr. Prashant Nasery	Appointed Senior Assessor of Dubai Quality Award by the Govt. of Dubai (DED)
2002-2003	Dr K M Madrecha	Appointed Board Member & Vice Chairman of Velosi Quality Mgmt International
2003	Dr K M Madrecha	Elected member of Representative Committee of Supply Chain & Logistics Group of DCCI.